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RHQ Customer Care. RHQ can take on the time-consuming task of handling customer service inquiries by delegates. We can answer standard questions and make adjustments to registrations already booked. Your in-house staff time can be applied to more valuable tasks that only they can perform. Our customer care personnel are trained and supervised to handle communications with your delegates on a personalized basis. The friendly and helpful RHQ customer care staff performs for you! - data entry - answering the phone with your preferred greeting - answering email queries - providing general information and event details, session meeting times/locations, etc. - handling problems with payment, such as declines and refunds - taking hotel reservations Read more: RDM/24/7 Read more: Badges & Tickets Back to: Preregistration | ||||||
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