Event Registration and Housing Services

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RHQ Customer Care.

RHQ can take on the time-consuming task of handling customer service inquiries by delegates. We can answer standard questions and make adjustments to registrations already booked. Your in-house staff time can be applied to more valuable tasks that only they can perform.

Our customer care personnel are trained and supervised to handle communications with your delegates on a personalized basis. The friendly and helpful RHQ customer care staff performs for you!

  - data entry
  - answering the phone with your preferred greeting
  - answering email queries
  - providing general information and event details, session meeting times/locations, etc.
  - handling problems with payment, such as declines and refunds
  - taking hotel reservations


Read more: RDM/24/7

Read more: Badges & Tickets

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